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Help Desk Assistant - Enterprise IM - Akeni Help Desk Assistant - Enterprise IM

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.


File Information

akhelpdeskat.zip
Version: 1.0 from 2005-07-07
Language: English
Size: ~10.6 MByte
OS: Windows2000,WinXP,Windows2 ...
System requirements: Pentium 266 ...
Release status: New Release
Changes: none
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.                                                                                                                                 

Author Information

Company: Akeni
Location: na/ca
                                                                                                                                                                                                                                                                                                                             

Program Information

Help Desk Assistant - Enterprise IM
Demo EULA Distribution
Price: $799 (799 USD) (buy)
Trial limits: 30 Days
PAD file
                                                                                                                                                                                                                                                                                                                             
screenshot
                                                                                                                                                                                                                                                                                                                             

Other Information

Record from: 2005-08-01
Rating: Not rated
                                                                                                                                                                                                                                                                                                                           

Impressum
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